Shipping Policy

Shipping Rates

bakkie Barossa offers standard shipping at a flat rate of $20 per order to eligible destinations within Australia.

We currently do not offer international or express shipping.

Order Processing and Dispatch

Orders are prepared and dispatched from the Barossa Valley.

Dispatch dates and any applicable pre-order arrangements are displayed on the relevant product page at the time of purchase.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

Delivery Times

Delivery times vary depending on your location and the shipping carrier.

While we aim to dispatch orders promptly, delivery dates cannot be guaranteed. Delays may occasionally occur due to carrier operations, weather or circumstances outside our control.

Lost or Damaged Deliveries

At bakkie Barossa, we want every bottle to arrive safely.

If your wine is lost or damaged during delivery, we'll arrange a replacement at no additional cost to you. If replacement stock is unavailable, we'll provide a refund for the affected wine.

To report a lost or damaged delivery, please email orders@bakkiebarossa.com.au with your order number and, where possible, photographs of any damage.

Alcohol Delivery

Wine may only be purchased by persons aged 18 years or over and may only be delivered to persons legally permitted to receive it.

Deliveries are subject to applicable Australian liquor laws and carrier requirements, including age verification where required. Wine cannot be left with minors.

Contact Us

For shipping enquiries, please contact orders@bakkiebarossa.com.au.

Nothing in this policy limits your rights under Australian Consumer Law.